However, customers are advised to notify us via whatsapp (+6019-673 3154) by quoting the order number and the product issue details.There shall be no refund if lower product value is selected. Product to be exchanged shall not be lower than original product purchased value.For product exchange prior to postage, administration fee (RM10) will be imposed for each product change.Additional shipping cost for the return and re-delivery will be borne by the customer. Customer shall be imposed RM20 for Return & Exchange fee.This will cover the exchanged product’s postage (RM10/per item for Malaysia only) and administration fee (RM10). If the item does not fit, you can always whatsapp us (+6019-673 3154) to exchange the item to another size, subject to our stock availability.Items that are in an unwashed, unaltered, unbroken tag and unworn condition, exchange will be accepted if the items are returned within 7 days of receipt (for both local and international orders).All sold goods are non-returnable but exchangeable.
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